Think and do differently
Transform the way you do business
User experience matters more than ever before. It’s more than making things look good. It’s about creating experiences that deliver real value for your customers and your business.
Our business and digital transformation services help clients build buy-in and momentum for change. Refined over 10 years, our user centred design approach ensures that we focus on what matters most: People.
That’s why we create environments and processes that stimulate organisations to think progressively and put people at the heart of what they do.
So, whether you want to enter new markets, extend your brand, or overhaul your existing systems, processes or tools, we can help.
Establish a shared vision of the future.
Adopt a customer-led approach to change.
Increase buy-in and build momentum.
Validate assumptions and test ideas.
Identify and establish a competitive advantage.
Radically overhaul the experiences you deliver.
How we do it?
We use the following techniques to transform brands, products, and services:
- Business Analysis
- Competitor research
- Generative research
- Evaluative research
- Requirements gathering
- Brand strategy
- UX strategy
- Concept development
- Product, service & experience design
- Program management
- User testing & quality assurance
- UX monitoring & optimisation.
Time & Cost
Our transformation services, turn-around times are dependent on requirements. Fees start from £25,000 (exc. VAT).
“Border Crossing helped us transform our brand strategy and digital capabilities.”