Don’t just talk about the future, realise it
Catalyse change, deliver progress
User experience matters more than ever before. It’s more than making things look good. It’s about creating experiences that deliver real value for your customers and your business.
We work with our clients to design and implement business transformation strategies that deliver measurable benefits beyond design. That’s why driven companies come to us to help them radically transform how they interact with and service their customers across channels.
Whether you want to enter new markets, extend your brand, or overhaul your existing systems, processes or tools. We’ll help you facilitate change and drive progress that makes a difference to your business.
Establish a shared vision of the future.
Adopt a customer-led approach to change.
Increase buy-in and build momentum.
Validate assumptions and test ideas.
Identify and establish a competitive advantage.
Radically overhaul the experiences you deliver.
How we do it?
We use the following techniques to transform brands, products, and services:
- Business Analysis
- Competitor research
- Generative research
- Evaluative research
- Requirements gathering
- Brand strategy
- UX strategy
- Concept development
- Product, service & experience design
- Program management
- User testing & quality assurance
- UX monitoring & optimisation.
Time & Cost
Our transformation services, turn-around times are dependent on requirements. Fees start from £50,000 (exc. VAT).
“Border Crossing helped us transform our brand strategy and digital capabilities.”