Get where you need to, faster

Discover how to profit from changes in customer behaviour

Delivering change, however small, is a complex task. More often than not, it’s easier to do nothing. But whilst you are standing still your customers are changing.

At Border Crossing, we specialise in helping companies explore how people use, and feel about, technology. We ensure that our Clients get the answers they need by helping them ask the right people, the right questions, in the right way.

So, whether you are looking to validate an idea, discover a new opportunity, design a new experience or just find out what your customers really need, we can help you.

Key benefits

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Frame problems and design challenges effectively.

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Identify how people feel when they use existing solutions.

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Discover what motivates the specific people you need to convert.
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Stimulate progressive thinking and change behaviour.

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Minimise risk to maximise value.

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Identify how to establish a competitive advantage.

How we do it?

We use the following techniques to explore complex business problems and design challenges:

  • Business analysis
  • Competitor research
  • Research strategy
  • Generative research
  • Evaluative research
  • Stakeholder research
  • Requirements gathering
  • UX strategy
  • Concept development
  • Concept testing
  • Rapid prototyping
  • Product, service & UX design
  • User testing
  • Monitoring & optimisation.

Time & Cost

Our exploration services are tailored to each client’s requirements. The minimum turn around time is 5 working days and fees start from £7,500 (exc. VAT).

Talk to us

0131 467 9227
0203 097 1600


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0131 467 9227
0203 097 1600