Solve complex business problems and design challenges

Design and test solutions to your customers’ problems

Delivering innovation, however small, is a complex and risky task. Often, it’s easier to do nothing. But whilst you are standing still your customers are changing.

Our UX Specialists can help you explore your customers’ problems and identify how to turn them into a competitive advantage. Through a combination of business strategy, design thinking and user centred design (UCD) we create the right environment for your organisation to think differently.

Developed over 10 years, our innovation process will first frame the problem and opportunity space. Once we fully understand the problem we rapidly design and test new concepts, products or experiences. That way you can cost-effectively establish which solutions are most likely to be adopted, minimising the risk of failure.

So, whether you’re creating something new, testing a new proposition or trying to solve a specific business problem, we can help you.

Key benefits

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Frame problems and design challenges effectively.

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Identify how people feel when they use existing solutions.

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Discover what motivates the specific people you need to convert.
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Stimulate progressive thinking and change behaviour.

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Minimise risk to maximise value.

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Identify how to establish a competitive advantage.

How we do it?

We use the following techniques to explore complex business problems and design challenges:

  • Business analysis
  • Competitor research
  • Generative research
  • Evaluative research
  • Stakeholder research
  • UX strategy
  • Collaborative design
  • Design sprints
  • Concept development
  • Concept testing
  • Rapid prototyping
  • Product, service & UX design
  • User testing
  • Monitoring & optimisation.

Time & Cost

Our exploration services are tailored to each client’s requirements. The minimum turn around time is 10 working days and fees start from £10,000 (exc. VAT).

Talk to us

0131 467 9227
0203 097 1600


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0131 467 9227
0203 097 1600